Terms of service

These Terms of Service govern your use of the Muse Materials website and any purchases made through Muse Materials. By accessing this website or placing an order, you agree to these Terms of Service.

PRODUCTS & CONDITION

Muse Materials offers a curated selection of fashion, accessories, objects, and other goods, many of which are pre-owned, vintage, archival, or one-of-one.

Due to the nature of pre-owned and vintage goods, items may show signs of age, previous wear, storage, repair, alteration, or other characteristics consistent with their history.

Muse Materials makes reasonable efforts to accurately photograph and describe each item. Any notable flaws or imperfections known to us will be disclosed in the product listing and/or photographs.

Colors and appearance may vary slightly depending on lighting, photography, and individual screen settings.

Customers are responsible for reviewing all photographs, measurements, condition descriptions, and other product information before purchasing.

SIZING & MEASUREMENTS

Sizing can vary considerably between designers, manufacturers, countries, and production periods, particularly for vintage and archival garments.

Any measurements provided are intended to assist customers in determining fit but should be considered approximate.

Muse Materials is not responsible for an item not fitting as expected. Please contact us at care@muse-materials.combefore purchasing if you require additional measurements or information.

AUTHENTICITY

Muse Materials makes reasonable efforts to accurately identify and describe the designers, manufacturers, origins, and characteristics of the pieces offered for sale.

Unless explicitly stated otherwise, Muse Materials is an independent reseller and is not affiliated with, endorsed by, sponsored by, or associated with the designers or brands whose products may appear on this website.

Brand names and trademarks are used solely for identification and descriptive purposes.

ORDERS & PAYMENT

All prices are displayed in the currency indicated on the website.

Muse Materials reserves the right to refuse or cancel an order where reasonably necessary, including in cases involving suspected fraud, payment issues, inventory errors, incorrect pricing, or other errors affecting an order.

If Muse Materials cancels an order after payment has been collected, the applicable payment will be refunded.

An item placed in a shopping cart is not reserved and may remain available for purchase by another customer until checkout has been successfully completed.

FINAL SALE

All purchases are final sale unless otherwise required by applicable law.

Muse Materials does not accept returns, exchanges, or cancellations due to change of mind, fit, sizing, or personal preference.

Please review our Return & Refund Policy for additional information.

SHIPPING

Shipping methods, rates, and available services are displayed during checkout where applicable.

Once a shipment has been accepted by the applicable carrier, transit and delivery are outside Muse Materials' direct control.

Please review our Shipping Policy for information regarding processing, tracking, carrier delays, lost or stolen packages, international shipments, and address accuracy.

WEBSITE CONTENT

Unless otherwise indicated, original photographs, styling, written descriptions, graphics, branding, logos, and other original content appearing on the Muse Materials website belong to Muse Materials and may not be reproduced, republished, distributed, or commercially used without permission.

Third-party trademarks, designer names, logos, and other intellectual property remain the property of their respective owners.

PROHIBITED USE

You may not use this website for fraudulent, unlawful, abusive, or unauthorized purposes or attempt to interfere with the operation, security, or integrity of the website.

THIRD-PARTY SERVICES

Certain portions of the Muse Materials website and purchasing experience may be provided or facilitated by third parties, including Shopify, payment processors, shipping carriers, and other service providers.

Your use of certain third-party services may also be subject to their respective terms and policies.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Muse Materials will not be liable for indirect, incidental, special, or consequential losses arising from the use of this website or products purchased through it.

Nothing in these Terms excludes or limits rights or liabilities that cannot legally be excluded or limited under applicable law.

CHANGES TO THESE TERMS

Muse Materials may update these Terms of Service periodically. The version published on this website at the time of use or purchase will apply as permitted by applicable law.